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Privacy Policy

FlyETA.uk UK ETA Application Privacy Policy

UK ETA Application

Last update: 18 July 2025

This privacy policy explains in detail how we collect, use, and disclose your personal data. It also informs you about the choices you have with respect to your personal data. Please read this privacy policy carefully before submitting your personal data to us.

1. GENERAL INFORMATION

1.1 About the Privacy Policy. This privacy policy (the “Privacy Policy”) governs the processing of personal data collected from individual users (“you” and “your”) through the website https://flyETA.uk, the related domain names, software and services (collectively, “flyETA.uk”).

1.2 Third-party websites. The Privacy Policy does not cover any third-party websites, applications or software that integrate with flyETA.uk or any other third-party products and services. If you provide any information to such third parties, different rules regarding the collection and use of your personal data may apply.

1.3 Data Controller. flyETA.uk is operated and managed by our internal team (“we,” “us,” and “our”).

1.4 About flyETA.uk. flyETA.uk provides information about obtaining the UK ETA and facilitates the online ETA application process.

1.5 Children. flyETA.uk is not intended for use by persons under the age of 18. We do not knowingly collect personal data from minors. Parents or legal guardians may use our services to apply on behalf of minors.

1.6 Term and Termination. This Privacy Policy is effective as of the date above and remains in force until updated or terminated by us.

1.7 Amendments. We may update this Privacy Policy from time to time. Updates will be posted on this page, and if we have your email address, we may notify you directly.

2. WHAT DATA DO WE COLLECT?

2.1 Sources of Data:

  • Directly from you via application forms or contact.

  • Automatically via cookies and usage analytics.

  • From third parties such as payment providers.

2.2 Types and Uses:

  • Application Form: We collect travel details, passport data, name, birth date, contact info, etc. Used to process your application. Legal basis: performance of contract and legitimate interests.

  • Payments: We collect payment info to process orders. Legal basis: contract and legal compliance. We do not store or share card details.

  • Enquiries: Contact info used to respond. Legal basis: consent and legitimate interests.

2.3 Cookies: Used for analytics and improving security and performance. Consent-based where required.

2.4 Sensitive Data: Not collected unless voluntarily submitted.

2.5 Refusal to Provide Data: May result in inability to use our services.

2.6 Analytics Data: Includes IP, device, OS, browser, location, and behavioral data.

2.7 Feedback and Aggregated Data: Used to improve services. Aggregated or anonymized data may be used for any legal purpose.

2.8 Newsletters: Sent with your consent or based on a legitimate interest. You may unsubscribe anytime.

2.9 Transactional Notices: Sent as needed and not subject to opt-out.

3. DATA RETENTION

3.1 Personal Data: Stored only as long as needed or required by law.

3.2 Non-Personal Data: Retained for analysis, audit, and legal compliance.

3.3 Legal Retention: Personal data may be retained for periods required by law.

4. DATA DISCLOSURE

4.1 Disclosure to Processors: Only shared with necessary service providers (e.g., hosting, payments, analytics). We ensure compliance with data protection laws.

4.2 Data Processors Include:

  • UK government authorities (for UK ETA Application processing)

  • Payment services (e.g., Stripe)

  • Analytics and marketing services (e.g., Google, Meta platforms)

  • Independent contractors and consultants

4.3 International Transfers: Performed with adequate safeguards when applicable.

4.4 Non-Personal Data: May be shared freely if anonymized.

4.5 Legal Requests: Disclosed if required by law enforcement or public authorities.

5. DATA SECURITY

5.1 Measures: We use technical and organizational safeguards including secure servers, access controls, anonymization, and monitoring.

5.2 Breaches: In case of breach, we will take appropriate actions and notify affected individuals as required.

6. YOUR RIGHTS

6.1 You have the right to:

  • Access your data

  • Rectify inaccurate data

  • Erase data

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw consent

  • Submit a complaint

6.2 Exercising Rights: Contact us with proof of identity at support@flyeta.uk. We respond within 30 days.

6.3 Complaints: If unsatisfied, you may contact your local data protection authority.

7. CONTACT

For any questions or requests regarding this Privacy Policy, please contact us:

Email: support@flyeta.uk