Frequently Asked Questions
UK ETA FAQ – Answers to Your Most Common Questions
Welcome to our UK ETA FAQ page! Here, you’ll find answers to the most frequently asked questions about the UK Electronic Travel Authorization (ETA). If you still have questions after reading this page, feel free to contact us!
General FAQ about the UK ETA
What is the UK ETA and who needs it?
The UK ETA (Electronic Travel Authorization) is a digital entry permit introduced by the United Kingdom for travelers from visa-exempt countries. It is not a visa, but a mandatory travel authorization that allows eligible individuals to enter the UK for short stays, such as tourism, business, transit, or short-term study. The ETA system is part of the UK’s broader effort to digitize and streamline border security.
Anyone who is not a UK or Irish citizen and who does not require a visa to enter the UK, may need an ETA before traveling. This includes travelers from Gulf countries (like the UAE, Saudi Arabia, Qatar, etc.), and several other nations added to the ETA-eligible list
Do I need a UK ETA to enter the UK?
If you are a citizen of a country listed as eligible for the ETA scheme, then yes — you must obtain an ETA before traveling to the UK. You cannot board a flight or travel to the UK without it.
This applies even if you have previously visited the UK without a visa. The ETA is now required for every new trip, unless you are:
A British or Irish citizen
A UK resident with a valid visa or immigration status
Holding a visa that allows multiple entries without requiring ETA
To check your eligibility, refer to the official list of ETA countries, which is updated regularly by the UK government.
How long is the UK ETA valid for?
Once issued, the UK ETA is valid for 2 years or until the expiration of your passport, whichever comes first. This means that:
You can use the ETA for multiple entries into the UK within that validity period.
Each visit can typically be up to 6 months, depending on the purpose of your travel.
If your passport expires before the 2 years are up, you’ll need to apply for a new ETA using your new passport.
The ETA does not guarantee entry, but it is mandatory to have it approved before boarding your transportation to the UK
What is the difference between a UK visa and an ETA?
The UK ETA is not a visa. It is designed for visa-exempt travelers, meaning those who don’t need a full visa for short visits to the UK. Here’s a breakdown:
| Feature | ETA (Electronic Travel Authorization) | UK Visa |
|---|---|---|
| Who needs it? | Citizens from ETA-eligible countries | Citizens from visa-required countries |
| Validity | 2 years or until passport expiry | Depends on visa type (6 months to 10 years) |
| Application process | Fully online, simple form | Online + additional documents + sometimes interview |
| Processing time | Usually within 1 to 3 working days | Can take weeks |
| Cost | Lower than visa fees | Higher, depending on visa type |
| Purpose | Short-term visits (tourism, business) | Tourism, work, study, family reunion, etc. |
UK ETA Application Process FAQ
How can I apply for the UK ETA?
Applying for the UK ETA is a completely digital process and can be done in just a few simple steps through an online form. Here’s how it works:
Visit a trusted application platform, such as flyETA.uk, and click on “Apply Now”.
Fill in the application form with your personal information — full name, date of birth, nationality, passport number, travel dates, and contact details.
Upload a scanned copy of your passport and a passport-style photo that meets UK requirements (white background, neutral expression, no shadows).
Answer security and eligibility questions, such as your travel purpose and criminal history (if any).
Review all details carefully before submission.
Pay the application fee securely online.
Once submitted, your application is processed, and you’ll receive your UK ETA via email — usually within 1 to 3 business days.
No embassy visits or physical documents are required
What documents do I need to apply for the UK ETA?
You will need the following documents and information to complete your ETA application:
A valid passport (must be machine-readable and valid for the duration of your stay)
A passport-scanned digital photo that meets biometric standards
Contact details: email and phone number
Travel details (such as intended dates and purpose of travel)
Debit or credit card to pay the ETA application fee
Additional questions may be asked, including information about previous travel or criminal records.
All documents should be in English or translated, and images must be clear and high-quality
How long does it take to get a UK ETA?
Most UK ETA applications are processed within 1 to 3 working days. However, processing time can vary depending on:
The accuracy of the information provided
The time of submission (applications submitted during weekends or UK holidays may take longer)
Whether additional verification is required
For best results, it’s advised to apply at least 5–7 days before your intended travel date to ensure enough processing time.
If there are delays or if your application is selected for manual review, you will be notified via email
Can I apply for multiple people at once?
Each UK ETA application must be submitted individually, even for family members or group travel. This means that:
Every traveler, including children and infants, must have a separate ETA
Each application should include personal data and documents for that individual
You can use the same payment method to pay for multiple applications
While the process may seem repetitive, it helps ensure that each traveler is properly documented
Can I edit my application after submission?
Once you submit your application and complete payment, you cannot edit the information provided. It is essential to review all your details carefully before clicking the final submit button.
If you realize you made a mistake after submitting, you will need to:
Contact support@flyeta.uk immediately to explain the issue
In most cases, you may be asked to submit a new application with the correct information
Please note: Refunds are not guaranteed once the application has been submitted to UK authorities
To avoid issues or delays, always double-check spelling, passport numbers, and uploaded files
ETA Denials and Reapplications FAQ
What happens if my UK ETA application is denied?
If your UK ETA application is denied, you will receive an official email notification explaining the reason(s) for the decision. Common reasons for denial include:
Providing inaccurate or incomplete information
Having a criminal record or immigration violations
Failing to meet UK travel eligibility criteria
Submitting unclear passport scans or invalid travel documents
Keep in mind: a denial does not necessarily mean you are permanently barred from traveling to the UK. In many cases, it simply means you need to fix an error or clarify your situation
Can I reapply after being denied a UK ETA?
Yes, in most cases, you can reapply. However, before doing so, it’s important to:
Carefully review the rejection reason included in the email
Correct any mistakes or missing information in your new application
Ensure your passport photo and documents meet the UK’s standards
Double-check your eligibility and answer security questions honestly
If your rejection was due to a serious issue (like a criminal background), you may need to consult an immigration advisor or apply for a standard UK visa instead.
There is no waiting period for reapplying, but you must submit a new application and pay the fee again
For official information, you can also visit the https://www.gov.uk/guidance/electronic-travel-authorisation-eta