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Terms and conditions

Terms and Conditions

Last updated: 18 July 2025

By accessing or using flyeta.uk, you agree to be legally bound by these Terms. Please read this document carefully.

These Terms and Conditions (the “Terms”) constitute a legally binding agreement between you (“you” and “your”) and the owner/operator of flyeta.uk (“we,” “us,” or “our”). These Terms apply solely to flyeta.uk and do not apply to any third-party software, websites, or services integrated with our platform. By accessing or using flyeta.uk, you agree to comply with all provisions outlined below. If you do not agree with these Terms, you may not use the website.

1. Application

1.1 Services: flyeta.uk provides information about obtaining a UK Electronic Travel Authorisation (ETA) and facilitates the online ETA application process. Our services are delivered digitally, typically via email, within the timeframe indicated on the website (usually within 5 business days). We do not deliver any physical products or documents.

1.2 Application Form: To apply for an ETA, you must complete the application form on flyeta.uk. This includes providing your personal and travel details. You may submit multiple applications, each with a separate form and fee. We reserve the right to decline any application at our discretion.

1.3 Authorization: By using our services, you authorize us to act as your agent in submitting your UK ETA application and communicating with relevant authorities. You confirm that the information provided is accurate and that you are legally permitted to submit it.

1.4 Eligibility: You must:

  • Be over 18 years of age;

  • Provide complete and truthful information;

  • Have legal capacity to agree to these Terms;

  • Not act on behalf of another person unless duly authorized;

  • Not use automated systems to submit applications.

1.5 Identity Verification: We may verify your identity and request official documents. Refusal to cooperate may result in the rejection of your application.

1.6 Suspension: Applications that contain false or misleading data may be suspended or terminated.

1.7 Trade Restrictions: We do not provide services to individuals or entities from OFAC-sanctioned countries.

2. Purpose of flyeta.uk

Our platform serves as a facilitator for submitting UK ETA applications. The UK government is solely responsible for processing and issuing ETAs. We are not responsible for delays, denials, or decisions made by the UK authorities.

You are responsible for:

  • Paying all required fees;

  • Ensuring your travel documents are valid;

  • Complying with immigration laws.

We are not party to any service contracts between users and third-party providers listed or linked via flyeta.uk.

3. Fees and Payments

3.1 Fees: Fees are listed on our website and may include application handling charges. All fees are subject to change without notice.

3.2 Taxes: Unless specified otherwise, fees include applicable taxes.

3.3 Payment Processing: Payments are processed securely via third-party payment gateways. We do not store your card details. Once payment is made, a confirmation will be emailed within 24 hours.

3.4 Cancellation: You may request a cancellation and refund only if your ETA application has not yet been submitted to UK authorities.

3.5 Refunds: Once an application is submitted, all fees become non-refundable.

4. Intellectual Property

All content on flyeta.uk is owned by us or licensed to us. This includes logos, text, design, and media. You may not copy, reproduce, or modify any part of the website without prior written permission.

You may not use our brand or trademarks without written consent. Third-party trademarks appearing on the site remain the property of their respective owners.

5. Prohibited Use

You must not use flyeta.uk to:

  • Violate any law or regulation;

  • Submit false or misleading information;

  • Spread malware or spam;

  • Share explicit, abusive, or unlawful content;

  • Interfere with other users or the website;

  • Use automated bots to interact with the website.

Report misuse or abuse by contacting us at support@flyeta.uk.

6. Warranty Disclaimer

flyeta.uk is provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free service. We are not responsible for third-party providers or government actions beyond our control.

7. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of flyeta.uk, including delays or decisions related to your application.

8. Release

You release us and our affiliates from all claims, demands, or causes of action arising from your use of flyeta.uk or services accessed through it.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, liabilities, or expenses arising from your use of the website or violation of these Terms.

10. Term and Termination

These Terms remain in effect until terminated by us. We may terminate your access at any time, with or without notice, if you violate any of the Terms.

11. Governing Law and Disputes

These Terms shall be governed by the laws of the United Arab Emirates. Any disputes shall be submitted to the courts of the UAE. EU residents may also use the EU ODR platform.

12. Final Provisions

  • The website is not intended for users under 18.

  • These Terms constitute the entire agreement between you and us.

  • We may amend these Terms at any time. Updates will be posted on this page.

  • If any provision is found unenforceable, the rest shall remain in effect.

  • We are not responsible for unavailability caused by force majeure events.

  • Notices will be delivered electronically.

Contact
For questions or concerns, contact us at:
Email: support@flyeta.uk